AI Voice · Pwoli

Answer the phone when you can't

When you can't pick up, AI Voice takes the call, takes the details and books the time — then writes it into your CRM.

Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.

The problem

Missed calls are missed work

You can't always pick up

You're on a roof, in surgery, with a client — the phone rings out.

Voicemail gets ignored

Callers don't leave one, and you don't listen to the ones they do.

A message pad is not a CRM

Notes on paper never become a record you can work.

How it works

A call becomes a record

Calls route to AI Voice

When you choose: after hours, when busy, or always.

It talks, listens and books

It takes the enquiry, offers a time from your calendar, and confirms by SMS.

The CRM gets the record

Caller, summary, booking, and a follow-up queued if needed.

Key features

What AI Voice does

Takes details

It takes the details and summarises the call.

Books appointments

It offers times from live availability.

Sends an SMS confirmation

The caller gets a text confirming the time.

Routes urgent calls

Urgent calls go to a person by rule.

Logs everything

Every call is logged on the CRM record.

Inside Pwoli

What you actually see

Every call arrives as a row with the outcome already written next to it.

  • Caller and number
  • Summary in plain language
  • Booking and confirmation status
Industries

Set up for how your industry works

Routing rules and booking rules are shaped around the way your day runs.

FAQ

Questions we get asked

Is this instead of a person?

It's for the calls a person can't take. Routing rules are yours.

Will callers know it's AI?

Yes. It introduces itself and offers to take details.

What number does it use?

Your existing number diverts to a number provisioned for your business during setup.

Turn missed calls into booked ones

Ask to hear a sample call in the demo. We set it up, you run your business.