Professional Services (lawyers, accountants)

AI CRM · Pwoli

One place for every lead

Enquiries triaged, engagement letters generated, consultations booked and matters tracked — for law, accounting and advisory firms.

Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.

Problem

Billable hours are lost to unbillable admin

New enquiries need triage before anyone can quote.

Without an automated triage, staff spend time deciding how to respond.

Engagement letters and intake forms are re‑typed every time.

Duplicating documents eats into billable work.

Clients ask for status updates that take longer to write than the work.

Manual updates delay progress on matters.

How it works

Set up for a firm

We load the professional‑services pack

Clients, matters or engagements, practitioners, documents, with NZ or Australian settings.

We connect your site, forms, chat and email

All inbound channels feed into the same system.

It runs

Enquiries scored and triaged, consultations booked, engagement letters generated and signed, matter stages tracked, client updates sent.

Key features

What the pack includes

AI Lead Scoring

Triages enquiries by matter type and urgency.

Deal Pipeline as a matter pipeline

Enquiry → Consult → Engaged → In progress → Complete.

AI Documents

Engagement letters and intake forms generated from the record.

Smart Bookings

Clients book consultations directly.

Client portal

Secure access to documents and matter status.

Lifecycle emails

Onboarding, check‑ins, year‑end reminders, sent from your own address.

Inside Pwoli

What you actually see

A view of the matters dashboard.

  • Side navigation shows active Matters
  • Rows display status and actions
  • AI‑generated documents ready to send
FAQ

Questions we get asked

Is client information kept confidential?

Each firm's data is isolated to that firm, with staff roles set by us; we'll walk through access in the demo.

Does it give legal or accounting advice?

No. It handles intake, documents, bookings and follow‑ups; the advice is yours.

Can it work for other advisory firms?

Yes — consultants, financial advisers and similar use the same pack with adjusted fields.

Spend the hour on the matter, not the admin

Bring an engagement letter template to the demo.