AI Follow-ups

AI CRM · Pwoli

One place for every lead

Quotes chased, enquiries answered, no-shows re-booked — automatically, in your voice.

Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.

Problem

The money is in the follow-up nobody has time for

Quote goes out; follow‑up never does

The quote is sent, but the next message never reaches the prospect.

Late enquiry replies lose leads

A day‑late answer usually means the enquiry has gone elsewhere.

Manual chasing feels pushy

If you have to chase manually it often doesn’t happen.

How it works

Follow-ups that know when to stop

A trigger fires

Quote sent, enquiry unanswered, booking missed, or document unsigned.

AI writes the message

It drafts the message in your tone, pulling the right details from the record.

It sends, waits and stops

Email or SMS is sent on a schedule; the sequence ends the moment the customer replies or books.

Key features

What follow-ups cover

Quote follow‑up

Polite, timed messages from your own email address.

Enquiry reply

A drafted first answer arrives within minutes of the enquiry.

No‑show and re‑booking

SMS with a booking link to get the customer back.

Document chase

Reminders for unsigned contracts or forms.

Lifecycle sequences

Welcome, check‑in, review request, renewal and more.

Stop rules

Reply, booking, payment or a human taking over halts the sequence.

Inside Pwoli

What you actually see

A conversation thread with AI‑generated follow‑ups.

  • AI drafts in your voice
  • Sequences pause on reply
  • Full audit trail
Industries

Set up for how your industry works

One sentence.

FAQ

Questions we get asked

Will it sound like a robot?

The tone is set from your own past messages during setup; every template is yours to approve.

Can I approve messages before they go?

Yes; sequences can run fully automatic or send‑after‑approval.

Does it chase forever?

No; each sequence has a fixed number of steps and stops on any reply.

Never lose a quote to silence again

We'll set up your first follow‑up sequence in the demo.