AI-Powered CRM
One place for every lead
Every lead, customer and conversation in one place — organised by AI, set up by us.
Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.
Your customers are spread across five inboxes
- Enquiries arrive by website form, chat, email, Facebook, Instagram and referral — and get answered from whichever one you happened to open.
- Nobody can see who was quoted, who went quiet, and who is waiting on you.
- A spreadsheet CRM depends on someone typing into it; it stops the day they get busy.
From scattered to one record
We connect your channels
Forms, website chat, email, social messages and referrals are wired into Pwoli during setup.
Pwoli builds the record
Each enquiry becomes a contact with its source, history and the AI's suggested next step.
You work from one list
Open Pwoli, see who needs what today, act — follow-ups and bookings happen from the same screen.
What's in the CRM
One contact, every channel
Web, chat, email, social and referral enquiries on the same record.
Industry-shaped fields
Industry packs set the sheets and fields: jobs for trades, listings for real estate, patients for health.
AI next step
A suggested action and a drafted reply on each enquiry.
Pipeline built in
Leads move New → Contacted → Quoted → Won without re-typing. See Deal Pipeline.
Client portal
Customers can see their own job, booking or documents.
Your own email address
Every message sends from the business's own mailbox, not a shared one.
What you actually see
One screen showing every enquiry, its channel, and what needs doing next.
- Leads, pipeline, bookings, campaigns and documents in one place
- Each row carries its channel and its state
- Replies drafted for you, sent from your own mailbox
Set up for how your industry works
The CRM is the same engine; the industry pack decides what a record looks like.
Questions we get asked
Do I have to move my existing contacts in?
We import what you have — spreadsheet, old CRM export, inbox — during setup; you don't do the typing.
Can my team all use it?
Yes. Users and roles are set up by us; support staff see what they need, owners see everything.
Does the CRM work for Australian businesses?
Yes. Pwoli is set up for New Zealand or Australia, including state-level rules where they apply.
See your enquiries in one place
Bring a week of real enquiries to the demo and we'll show them organised.