Health (dental, vet, GP)

AI for health · Pwoli

Less admin on the front desk

Appointments, recalls, intake forms and reminders handled by AI — for dental, veterinary and general practices.

Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.

The problem

Reception is the busiest desk in the building

  • Booking, reminding, chasing forms and answering the same questions take the whole day.
  • Recalls are due and nobody has time to send them.
  • Intake forms are still paper.
How it works

Set up for a practice

We load the health pack

Patients (or pets and owners), practitioners, rooms, services and recalls.

We connect bookings, forms, chat and messaging

On your site and on your phone.

It runs

Online booking, SMS reminders, recall campaigns and digital intake forms filed on the patient record.

Key features

What the health pack includes

Smart Bookings

Book by practitioner and room, with reminders sent for you.

Recall campaigns

Due recalls go out by email and SMS from your own address.

Smart intake forms

Filled in before the visit and filed as documents on the record.

AI Website Chat

Answers questions about hours, services and booking.

AI Voice

Answers calls while your team is with patients.

Client portal

Patients and clients see their appointments and documents in one place.

Inside Pwoli

What you actually see

One screen for the day's bookings, the recalls going out and the reminders already sent.

  • Bookings by practitioner and room.
  • Recalls booked out by email and SMS.
  • Intake forms filed against the record.
Platform pieces

Built from the Pwoli platform

Each health pack is assembled from these modules, set up by us for how your practice runs.

FAQ

Questions we get asked

Is patient data handled carefully?

Each practice's data is isolated to that practice, and Pwoli is set up by us with access roles for your staff; we'll walk through storage and access in the demo.

Does it replace my practice management system?

It can sit alongside; many practices use it for the front-of-house work — bookings, reminders, forms and enquiries.

Does it work for vets as well as dentists and GPs?

Yes; the pack switches between patient and pet/owner records.

Give reception a second pair of hands

Bring your recall list to the demo. We set it up, you run your practice.