AI CRM · Pwoli

One place for every booking

Rooms and tables booked with real capacity, guests messaged automatically, menus and events kept current — for hotels, motels, restaurants and cafés.

Built by the same Auckland engineering team that designs PCBs, embedded firmware and test-and-tag programmes.

The problem

Two bookings at 7pm is fine — until it's the same table

Times are not tables

Plain calendars can't tell a table from a time slot.

Five platforms, one guest

Guest messages, reviews and enquiries arrive on five platforms.

The site is a season behind

The website menu and events page are always a season behind.

How it works

Set up for a venue

We load the hospitality pack

Rooms or tables as inventory with capacity, covers, services and seasons.

We connect your channels

We connect your site, chat, Facebook and Instagram.

It runs

Bookings against real inventory, SMS confirmations, pre-arrival emails, AI-drafted posts and menu/event updates on your AI Smart Website.

Key features

What the pack includes

Inventory bookings

Hotel rooms, restaurant tables, with capacity (max covers / occupancy).

Guest messaging

Confirmation, pre-arrival, thank-you, from your own address and number.

AI Website Chat

Answers for availability, hours and directions.

AI Smart Website

Menus, rooms and events that update from your records.

AI Social Media

Drafted posts for specials and events.

Invoices & Books

Group bookings and functions invoiced and kept in your books.

Inside Pwoli

What you actually see

Your floor plan and rooms with each booking against real inventory.

  • Tables and rooms as inventory, not time slots
  • Confirmations and pre-arrival emails sent for you
  • Menu and event changes flow to your site
Platform pieces used

Sixteen capabilities, six doing the work here

FAQ

Questions we get asked

Can two tables be booked at the same time?

Yes — bookings are against the table, not the time, so two parties at 7pm never collide on the same table.

Does it manage rooms for a motel?

Yes; rooms are inventory with occupancy, with pre-arrival and thank-you messaging.

Can it update the menu on my website?

Yes; menu and event changes in Pwoli flow to your AI Smart Website.

Book the table, not just the time

We'll set up your floor plan or rooms in the demo.