Find answers to common questions about our services and electrical safety.
Frequently Asked Questions
General
What services do you offer?
We provide Test & Tag services including single-phase, 3-phase, RCD, and microwave leakage testing, as well as Electronics Design services covering PCB design, embedded systems, and hardware prototyping.
How can I contact you?
You can reach us by phone at 022 098 0511, email at salaskjose@gmail.com, or visit us at 20 Roslyn Farm Street, Auckland 2579.
What are your business hours?
We are open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays.
Are your services certified?
Yes, our services are certified and comply with standards such as AS/NZS 3100, CE, FCC, and EMC, ensuring all testing and design work meets industry regulations and safety requirements.
Do you have videos that explain test and tag topics?
Yes. We regularly post short, helpful videos covering Test & Tag best practices, safety tips, and common questions. Watch them on our YouTube channel: youtube.com/@tts-nz
What does “Test & Tag” mean?
It’s the process of visually inspecting and electrically testing portable appliances and leads, then attaching a tag that records the result and the next test due date. This helps keep people safe and supports workplace compliance.
Who needs test & tag services?
Workplaces, schools, hire equipment providers, and public venues generally require regular testing to reduce electrical risk to staff, customers, and visitors. Many organisations include it as part of their compliance and insurance requirements.
Testing Types
How often should equipment be tested?
Retest intervals depend on the environment and level of use—high‑use or harsh conditions typically need more frequent checks than low‑risk office spaces. Follow your health & safety policy and applicable NZ standards; we can help set a schedule that suits your site.
What’s the difference between single-phase and three-phase testing?
Retest intervals depend on the environment and level of use—high‑use or harsh conditions typically need more frequent checks than low‑risk office spaces. Follow your health & safety policy and applicable NZ standards; we can help set a schedule that suits your site.
Safety Devices
What does RCD testing cover?
RCD (Residual Current Device) testing verifies that safety switches trip correctly and within the required time at specified fault currents. This helps protect people from electric shock and reduces fire risk by ensuring the device cuts power when a leakage to earth is detected.
What happens if equipment fails a test?
If an item fails, it should be removed from service immediately. We’ll identify the issue, advise if repair is feasible (e.g., cord or plug replacement), and retest it once fixed. If it cannot be made safe, it should be clearly labeled and disposed of according to your safety policy.